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CUSTOMERS EXPERIENCING ISSUES CAN EMAIL (SUPPORT@DREEZYLONG.COM) OR USE THE CONTACT FORM ON THE CONTACT TAB ABOVE.
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***** THE BEST BROWSER TO USE IS GOOGLE CHROME FOR PLAYING THE VIDEOS ON THIS SITE.
All videos on Dreezylong.com are streaming only. Downloads are not available.
Trailers and full-length videos are playable on Apple and Windows computers, iPad, iPhone, and android devices.
Any questions about video issues, please contact support at support@dreezylong.com
Payments are currently being processed using CCBill. For cancellations or billing inquiries, please contact CCBill utilizing the link below. ISSUES CONCERNING PLAYBACK OF VIDEOS SHOULD BE DIRECT TO THE WEBMASTER.
PUT A CCBILL HYPER TO TO WWW.CCBILL.COM
Password retrieval; To retrieve your password please visit the link below.
If you wish to no longer be a member of DREEZYLONG.COM and want to cancel your account, please email support or use the contact from the menu (this is not the same if you wish to cancel a membership, contact CCBill, ).
All other questions that were unanswered here, please email support at support@dreezylong.com or by utilizing the contact from the menu.
HAVING BUFFERING ISSUES?
I have received questions and complains of videos buffering, it’s usually a small percentage, to the customers that are suffering from this issue, I have included some links below to help. Buffering, unfortunately, is not an issue of a particular site being insufficient to perform. Buffering usually depends on the user’s connection speed and the size of the video file. Your system must download the video as the video plays and depending on the size of the video file the video may stop playing to render. The higher the internet speed, the less the video has to stop. (The better the quality, the larger the file.)
To combat this issue I have elected to offer a lesser quality of HD the file is smaller than full HD but the videos on average are 1-2 GBs in size. Something that you can do to help with this issue is trying playing a second or two of the video then pausing the video for a minute or two to allow the video to begin downloading and to get ahead start of you later as you watch you will have little buffering to none.
I have added a helpful feature that will control buffering. Click on the setting icon on the video player there are three options choose the bitrate that best suits your best viewing experience.
THE IMAGE BELOW IS FURTHER INSTRUCTION
Speedtest.net will provide you with an accurate depiction your connection speed. For example, when I’m at home which I have minimum signal, my phone connection speed was 13.7mb for downloading, and my wifi connection speed was 86Mbs. I do not have issues with buffering even when using my mobile phone with the minimum cellular signal.
Most HD streaming needs at least 5Mbs per second. The source that I used to determine this speed was by using Netflix notes on streaming.
https://help.netflix.com/en/node/306
The links below explains buffering and its correlation with internet speed.
https://www.howtogeek.com/280646/how-to-get-your-streaming-video-to-stop-buffering-so-darn-much/